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05/26/11 08:47Litchfield, Minnesota

If a caller is your customer, or a potential customer (ie: not a crank caller) is it appropriate to refer to them as 'abusive' regardless of how angry or inappropriate their language? The underlying cause is a result of their experience with you

Related tags: • angry •
11/11/10 08:54Braxton, Mississippi

Forum Tagged: Questions: Dealing with profane and abusive callers?
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